FAQs

How long will my order take?

We ship out every Monday. Please expect your items within the following delivery timeframes AFTER SHIPPING:

  • Metro Manila: 1–3 working days
  • Luzon: 1–5 working days
  • VisMin: 3–10 working days

You will receive a notification with tracking link once your order has been shipped.

Do you have same-day delivery?

Yes, from Monday to Friday, subject to availability. Since we’re a small, mostly one-mama team, we may not always be available, so please message us first via Instagram so we can check.

Once confirmed, you can simply select Same-Day Delivery upon checkout.

What's your return and exchange policy?

For concerns such as ordering the wrong size, receiving the wrong item, or receiving a damaged item, please reach out to us via Instagram so we can assist you with an exchange.

Kindly ensure that the hangtag is still attached, as this is required for the item to be eligible for exchange.

For size exchanges due to wrong size ordered, please note that the shipping fee for sending the item back to our location will be shouldered by the buyer.